Inventory and Production Manager

1. To effectively manage overall production processes through planning, directing, and coordinating operations to ensure efficient production of products at the required quality, quantity, and cost standards within the production plant.

2. In conjunction with the Technical Department, provide technical assistance for customer complaints, including assessments and monitoring follow-up actions.

3. To perform a variety of tasks related to maintaining inventory organisation and managing delivery and shipment of stock, including receiving, verifying, storing, packing, and issuing stock.

Qualifications / Experience
A Degree in Business Management / Inventory / Supply Chain along with at least 5 years of experience in a Operational leadership role.

Skills and Competencies
1. Extensive knowledge of Manufacturing Operations - Inventory/Warehouse and
Production Management
2. Effective leadership capabilities - with track record of leading effective Inventory and
Production teams
3. Good knowledge of local painting and coatings segments.
4. Microsoft Office specifically advance MS Excel & PowerPoint
5. Results Driven
6. Superior Customer Service skills
7. Strong Networking and Relationship building ability
8. Ability and track record of forecasting / Budgeting
9. Effective Presentation and Communication Skills
10.Track record of successful Negotiation
11.Inventory and Production activity Planning

Responsibilities

1. Production

a) Manage production operations to maximise resources and achieve quality, productivity, and profitability targets.

b) Plan, coordinate, and control manufacturing processes using appropriate operational planning tools.

c) Review production requirements and develop weekly production schedules to determine workflow and assign duties accordingly.

d) Ensure goods and services are produced efficiently and in the correct quantities while maintaining quality standards and cost targets.

e) Plan and establish work schedules, assignments, and production sequences to meet operational goals.

f) Estimate production costs and develop and manage production budgets.

g) Prepare and maintain production reports monthly or as required.

h) Implement policies and procedures and recommend improvements in production methods, equipment, operating procedures, and working conditions.

2. Quality Assurance

a) Review plans and collaborate with research and support staff to develop new products, improve processes, and maintain quality standards for existing products.

b) Detect production problems through analysis of production, quality control, maintenance, and operational reports.

c) Examine raw material samples or conduct testing during processing to ensure finished products meet prescribed quality standards.

3. Safety

a) Implement and maintain workplace safety procedures in accordance with SHE policies and local Occupational Safety guidelines.

b) Monitor workplace activities to ensure compliance with safety policies and government regulations.

c) Conduct safety inspections to identify hazards and implement corrective actions.

d) Conduct safety training and drills in collaboration with the Human Resource Department.

e) Review safety policies to ensure compliance with local regulations and organisational requirements.

f) Ensure employees are provided with appropriate Personal Protective Equipment (PPE) and that it is properly utilised.

g) Conduct investigations to determine root causes of accidents.

h) Conduct training in areas such as fire prevention, hazardous material handling, and machine safety.

i) Identify training needs and develop and deliver safety-related training programmes.

4. Logistics and Inventory: Inventory Planning & Management

a) Direct and coordinate inventory levels to maintain the appropriate mix of finished goods to meet customer demand on time and in full.

b) Develop and maintain inventory management policies and procedures in collaboration with relevant departments.

c) Recommend adjustments to inventory forecasts based on demand and market trends.

d) Manage warehouse operations to maintain inventory in compliance with quality standards.

e) Assist with preparation and management of annual inventory budgets.

f) Analyse and resolve inventory discrepancies and oversee disposition of excess or obsolete inventory. Develop policies to reduce and control inventory levels.

g) Investigate shipping errors with vendors or customers and provide corrective action reports.

h) Plan and execute accurate stock counts, including year-end counts, cycle counts, and periodic inventory checks in accordance with finance procedures.

i) Utilise statistical models and software tools to create demand forecasts and inventory targets.

j) Maintain proficiency in the Inventory Management System and ensure its effective utilisation.

5. Inventory Control

a) Develop and coordinate inventory control programmes for warehouses and retail locations.

b) Ensure accurate stock control procedures are implemented and maintained.

c) Maintain inventory databases, conduct cycle counts, physical inventory checks, and monitor expiration dates.

d) Ensure stock items are properly stored in designated locations and tracking systems are fully utilised.

e) Monitor stock movement and ensure inventory variances remain within acceptable limits.

f) Ensure compliance with internal procedures and maintain effective control over physical stock flow.

g) Implement measures to safeguard inventory within warehouse facilities.

6. Delivery and Transportation Management

a) Manage contracted external delivery service providers.

b) Supervise loading of goods to ensure accuracy, efficiency, and safe delivery processes.

c) Ensure effective deployment of delivery vehicles and support personnel.

d) Ensure accurate and timely delivery of export orders in accordance with established procedures.

e) Ensure inbound and outbound containers are handled safely and in accordance with supply chain procedures.

f) Monitor inbound containers to minimise demurrage or delay-related charges.

7. Order Processing

a) Liaise with internal and external customers to provide shipping information, delivery timelines, and order updates.

b) Calculate charges for merchandise, services, and shipping.

c) Prepare invoices and shipping documentation.

d) Route orders to relevant departments for processing and dispatch.

e) Coordinate with sales teams and carriers to expedite or track shipments.

f) Review orders for completeness and follow up on incomplete documentation.

g) Maintain accurate order records.

h) Compile statistics and prepare operational reports for management.

i) Verify inventory availability and notify relevant departments of stock shortages.

j) Manage transaction records including vouchers and service charges.

k) Recommend appropriate packaging and labelling requirements.

8. People Management

a) Plan and conduct staff meetings to ensure compliance with operational standards and communicate policy updates.

b) Monitor performance of direct and indirect reports to ensure adherence to policies and procedures.

c) Manage and motivate staff to maintain productivity, efficiency, and positive workplace morale.

d) Conduct performance appraisals in accordance with organisational procedures, ensuring ongoing performance improvement and employee development.

e) Cascade annual Management by Objectives (MBOs) to direct reports using SMART principles and in accordance with Board requirements.

f) Implement productivity and quality performance metrics and incentive programmes.

g) Design and implement organisational performance measures and operational models to support current and future business needs.

h) Participate actively in meetings and contribute strategic insights and recommendations.

i) Demonstrate leadership behaviours aligned with organisational core values and culture.