NATURE AND SCOPE:
The IT Technician is responsible for installing, maintaining, and repairing hardware & software components of the organization's computers.
MINIMUM QUALIFICATION REQUIREMENTS:
Relevant IT Certifications (e.g. CompTIA A+, Microsoft Certified IT Professional)
Proven experience as an IT Technician or relevant position
In-depth understanding of diverse computer systems and networks
Good knowledge of Internet security and data privacy principles
SKILLS:
Excellent diagnostic and problem-solving skills
Outstanding organizational and time-management skills
Ability to communicate well
DESCRIPTION OF DUTIES:
Set up workstations with computers and necessary peripheral devices (routers, printers, etc.).
Check computer hardware (HDDs, mouses, keyboards, etc.) to ensure functionality.
Install and configure appropriate software and functions according to specifications.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)