The Security Supervisor at Movietowne Guyana is responsible for overseeing all security operations to ensure the safety and security of patrons, staff, and property. This role involves leading a team of security personnel, implementing security policies, and responding promptly to incidents to maintain a secure and enjoyable environment for all.
Minimum of 2 years of experience in security operations, with at least 1 years in a supervisory role.
Strong leadership and team management abilities.
Knowledge of security systems, procedures, and emergency response protocols.
Excellent problem-solving and conflict resolution skills.
Effective communication and interpersonal skills.
Physical fitness and the ability to perform patrolling and emergency response duties.
Must be available to work flexible shifts, including evenings, weekends, and holidays, to accommodate Movietowne’s operating hours.
Ability to work in dynamic environments, including indoor and outdoor settings.
Team Leadership and Supervision
Supervise and coordinate daily activities of the security team, ensuring proper coverage and adherence to schedules.
Provide training and ongoing guidance to security personnel to maintain a high level of professionalism.
Conduct regular performance reviews and recommend corrective actions or training where necessary.
Operational Oversight
Monitor and manage security operations, including patrols, surveillance, and crowd control during peak times and events.
Conduct regular inspections of the premises to identify and mitigate security risks.
Respond to and manage security breaches, disturbances, or emergencies, ensuring swift resolution.
Access and Crowd Control
Oversee entry and exit points, ensuring compliance with access policies for patrons, staff, and vendors.
Supervise ticket verification processes and monitor crowd flow during events and peak times.
Incident Management
Investigate security incidents and prepare detailed reports for submission to management.
Coordinate with local law enforcement or emergency services as necessary.
Document and track incidents for trend analysis and proactive risk management.
Safety and Emergency Preparedness
Develop and enforce safety protocols, including emergency evacuation plans.
Conduct regular safety drills in coordination with other departments.
Ensure all security equipment, including surveillance systems and alarms, is functional and report any malfunctions.
Compliance and Risk Management
Ensure all security policies and procedures comply with company standards and local regulations.
Perform regular risk assessments and recommend improvements to security measures.
MovieTowne Guyana is a premier entertainment destination located in the heart of Georgetown. As part of the renowned MovieTowne brand, we pride ourselves on delivering a diverse range of experiences including state-of-the-art cinemas, family-friendly attractions, shopping, dining, and much more. Our commitment to providing exceptional customer service and delivering top-notch entertainment experiences makes us a leader in the entertainment industry.