The Restaurant Assistant Manager supports the restaurant manager in overseeing daily operations, ensuring excellent customer service, maintaining high standards of quality, and managing staff performance. This role also involves addressing customer feedback, and ensuring compliance with health and safety regulations.
Diploma in Hospitality Management, Business Administration, or related field or at least three years experience in the capacity of restaurant management.
Strong leadership and communication skills.
Ability to handle stressful situation.
Flexible to work shifts, holidays and Sundays.
Honest
Valid Police clearance
At least one reference
Supervise daily restaurant operations to ensure smooth functioning.
Monitor Inventory and place orders for supplies as needed.
Ensure proper food preparation and presentation standards.
Handle opening and closing duties.
Monitor employee performance.
Foster a positive work environment that promotes teamwork and high Morales.
Address customer complaints and resolve issues promptly.