Receptionist

The Receptionist is responsible for operating telephone switchboard to relay incoming, outgoing and/or inter-office calls. This role focuses on receiving visitors, handling routine inquiries, maintaining directory records, and providing general administrative support to ensure smooth daily office operations.

Education: Five (5) CXC/CSEC subjects, preferably Grade II in English Language, Mathematics, Information Technology/Electronic Data processing Management

Experience: One (1) year experience in similar role will be an asset

Skills & Attributes: oral communication skill, active listening, welcoming and professional demeanour

• Receive, route, and log incoming and inter-office calls using the telephone switchboard.

• Receive visitors to GuyOil, ascertains the nature of business and directs or ushers them to the relevant person or Division/Department.

• Assist with the preparation of memoranda and correspondence and maintains records of same. 

• Ascertain callers’ needs, and makes appropriate connections, puts callers on hold and/or provides directory assistance if necessary.

• Maintain and update information for internal directory for use by Managers and other Staff.

• Answer enquiries, supplies general information on GuyOil and refers persons for further assistance.

• Immediately report any switchboard or telephone system faults to ensure continuous service.