People – To provide a positive “employee life cycle” for all team members during their tenure with Hard Rock.
Guest Experience – To provide a memorable experience that “rocks” for Hard Rock guests.
Profit – To operate a financially functional restaurant and retail operation.
Sales – To grow the business by using innovative sales and marketing concepts.
Proven track record of managerial success in a fast-paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human capital.
Strong leadership behaviors coupled with the technical skill set to drive the business toward success.
Proven track record of making high-quality decisions and the ability to make complex decisions.
The interpersonal savvy to create successful business partnerships where the art of negotiating is required.
The ability to be innovative and creative while at times dealing with ambiguity.
Strong presentation and written communication skills.
Adherence to health/safety, food safety, and alcohol consumption regulations.
Professional experience with CRM.
High school diploma required. Some college work preferred
Work with the Regional Director of Operations and Franchise Sales & Marketing Team to put together a concise yearly local marketing plan and budget.
Execute all local, regional, and national marketing programs.
Work with the Franchise Marketing Team on all programs.
Build relationships with local media partners.
Partner with local or national charities for events to drive both our philanthropic and media exposure goals.
Build relationships with local radio stations so Hard Rock is top of mind when they are looking for a partner.
Work with the Cafe controller to ensure all marketing costs are within allotted budget.