A Major International Operator is currently seeking a Documentation Specialist I.
Diploma in Information Management, Information Technology, Computer Science or related field, or equivalent experience
Experience in metadata management and use of Microsoft Office applications
Excellent organizational, planning and communication skills
Excellent interpersonal and customer service skills
Experience working with EDMS (e.g. SharePoint) and data analysis tools is an asset
Receive, catalogue, organize and process electronic and paper documentation – data quality check, register in Electronic Document Management System (EDMS) and issue to comply with information management procedures
Create/advise on taxonomy and metadata creation and maintenance
Support Operations team in day-to-day data management and reporting needs including searching, accessing, and using documents in the EDMS and controlled paper sets
Carry out user acceptance, proof-of-concept and related testing on global systems and applications, as well as testing of proposed changes to existing systems (typically IT led)
Provide system administration for tools utilized in the Information Management team, including liaison with IT on failure analysis and ticket management, providing access to users and management of libraries
Support audit, discovery, litigation and assessment activities
Provide guidance on information-related controls in areas such as Management and Protection of Information, Records Management Guidelines, Operations Integrity Management System, Controls Integrity Management System, copyright and corporate separateness
Participate in global user groups for applications and systems supporting Information Management
Provide technical support and hands-on training in the use of EDMS components as well as DocuSign, Microsoft Office and related tools
Support Information Management Team as required with Ad Hoc Requests and Projects