Role Overview: As a Live Chat Generation Agent, you will play a crucial role in managing and generating live chat interactions, ensuring that all communications are conducted in a timely and accurate manner. This position requires a high level of attention to detail, excellent typing skills, and the ability to multitask effectively in a fast-paced environment.
Male, aged 19-29.
Exceptional typing speed and accuracy.
Strong multitasking and organizational skills.
Ability to work independently with minimal supervision.
Comfortable handling NSFW content responsibly and professionally.
Excellent communication skills, both written and verbal.
Reliable internet connection and a suitable workspace for remote work.
Ability to commit to a full-time schedule of 8 hours/day, 7 days a week
Note: Due to the nature of the content you will be handling, applicants must be comfortable working with NSFW material and be able to demonstrate a mature and professional approach to such content.
Monitor and manage live chat streams, ensuring that chats are sorted and prioritized appropriately.
Generate timely and accurate responses to live chat inquiries, maintaining the highest standards of professionalism.
Ensure all communications are in compliance with company policies and guidelines.
Handle sensitive and NSFW content with discretion and in accordance with regulatory requirements.
Work closely with the team to identify and implement improvements in chat management processes.
Provide feedback on chat trends and customer interactions to support continuous improvement.